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  Public Ticket #3233263
GtMetrix Fails
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Comments

  • mera_yug started the conversation
    February 16, 2023 at 9:23am

    Hello, 

    The website GTMetrix and PageSpeed fails with error FCP not found. Is there a fix for this? As it will hurt the SEO of the website. 

    Best. 

  • [deleted] replied
    February 16, 2023 at 10:17am

    Hi mera_yug,

    Could you please provide screenshots from your site for a better understanding?

    Regards,
    Hung PD

  • [deleted] replied
    February 20, 2023 at 8:57am

    Hi mera_yug,

    I found that you left 1-star rating for our theme https://themeforest.net/ratings/3465426

    1. I asked you to provide screenshots for better understanding issues and you have not replied to my response. I also have provided you support immediately https://prnt.sc/I9efDc3JBE6t

    2. In additional, the main purpose of GTMetrix and PageSpeed are used to conduct a speed test, not SEO test.

    I kindly request that you adjust the rating. 

    I apologize if you are not satisfied with our theme. I would be more than happy to provide you with a refund, as outlined in our Refund Policy. Please follow the link provided to submit a refund request – https://themeforest.net/refund_requests/new

    Thank you for your understanding.

    Regards,
    Hung PD