Public Tickets
Brenda-era92
The theme is so limittedClosed
Hayley WordPress
Updated August 16, 2022 at 3:18pm
6
Most recent comment from [deleted]:Hi,First of all, I'm really sorry have taken long time to reply you1. Logo- Please add below code to Customize -> Additional CSS
.vlt-navbar .vlt-navbar-logo img {
max-height: 2rem;
}2. SVG- ...
Danny
Fatal errorClosed
Revo Studio WordPress
Updated August 16, 2022 at 11:00am
2
Most recent comment from [deleted]:Hi,Please send:- FTP info (server, username, password, port)- Admin info (wp-admin URL, username, password)I will check this problem for you.Regards,Hung PD
Nikolai
Wordpress theme crashClosed
Go.arch WordPress
Updated August 14, 2022 at 2:59am
2
Most recent comment from [deleted]:Hi, First of all, I'm really sorry have taken long time to reply you I answered here https://paul.ticksy.com/ticket/3102767
So I will close this one Regards, Hung PD
Nikolai
Wordpress theme crashClosed
Go.arch WordPress
Updated August 14, 2022 at 2:59am
2
Most recent comment from [deleted]:Hi,First of all, I'm really sorry have taken long time to reply youI answered here https://paul.ticksy.com/ticket/3102767So I will close this oneRegards,Hung PD
Nikolai
Wordpress theme crashClosed
Go.arch WordPress
Updated August 14, 2022 at 2:57am
2
Most recent comment from [deleted]:Hi,First of all, I'm really sorry have taken long time to reply youPlease send:- FTP info (server, username, password, port)- Admin info (wp-admin URL, username, password)I will check this proble ...
Waldemar
White screen at the frontendClosed
Ethant Hunt WordPress
Updated August 8, 2022 at 4:23am
9
Most recent comment from [deleted]:Hi,You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.Regards,Hung PD
rkzn
Can't create single posts for each portfolio itemClosed
Ramsay WordPress
Updated August 8, 2022 at 4:12am
2
Most recent comment from [deleted]:Hi,Can you please share the screenshot for my better understanding?Regards,Hung PD
dan
Template Misaligned and Not WorkingClosed
Skape WordPress
Updated August 5, 2022 at 3:03am
4
Most recent comment from [deleted]:Hi,The import demo still working fine. In case you can't use it, you can import manually which I provide all needed filesInstallation service is not included in basic supportRegards,Hung PD
dan
Kit Install not WorkingClosed
Skape WordPress
Updated July 30, 2022 at 12:07pm
2
Most recent comment from [deleted]:Hi,Please refer to this article https://help.market.envato.com/hc/en-us/articles/900000838923-Envato-Elements-Template-Kits-Troubleshooting-Common-Import-ProblemsRegards,Hung PD
Gert-jan Dikkescheij
trouble revolution sliderClosed
Bauhaus WordPress
Updated July 26, 2022 at 3:41pm
11
Most recent comment from [deleted]:Hi,First of all, I'm really sorry have taken long time to reply youCould you please clarify a little better?Regards,Hung PD
Eppiweb
Arquito Helper Plugin needs urgend updateClosed
Arquito WordPress
Updated October 10, 2022 at 8:45am
3
Most recent comment from [deleted]:Hi,I found that you left the 1-star rating https://themeforest.net/ratings/3418433
The problem you're facing does not appear in my local. I also asked you for Admin account to check deeper the ...
ghostbg911
Smooth Scroll on hrefsClosed
Morris WordPress
Updated July 7, 2022 at 4:46am
6
Most recent comment from [deleted]:Hi,There is no such an option by default. It requires customization and costs you an extra feeRegards,Hung PD
Andreas
centrix logoClosed
centrix HTML
Updated July 2, 2022 at 3:48am
2
Most recent comment from [deleted]:Hi,This is SVG text, you can change here https://prnt.sc/26cbub9Regards,Hung PD
Jeff
InstallationClosed
Go.arch HTML
Updated June 19, 2022 at 4:11am
2
Most recent comment from [deleted]:Hi,Please move your site online and upload againRegards,Hung PD
Christopher
SVGClosed
centrix HTML
Updated June 17, 2022 at 5:25am
2
Most recent comment from [deleted]:Hi,This is SVG text, you can change here https://prnt.sc/26cbub9Regards,Hung PD